FAQ


ORDERING

HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?

Go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

 

SHIPPING

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?

All items are made on order therefore allow 5 - 7 days for processing before shipment.

After processing is complete, orders are then shipped via USPS which takes about 3 - 5 business day.

A tracking number will be provided once your order is shipped.

If you experience delays in receiving your order, contact us immediately and we will help confirm the status of your order.

HOW DO YOU SHIP MY ORDERS?

All your orders are sent via USPS First class mail.

 

PAYMENT

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we only accept Paypal payments and Credit/Debit cards via Paypal.

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any major Debit/Credit card that is supported by Paypal. The Debit/Credit cards supported by Paypal are Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute.

By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.

HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?

Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Samplestore.com system for your order.

It's fast, easy & secure.